Shipping policy
Shipping Policy
Thank you for shopping at ADVA Stores! We are committed to providing you with the best shipping experience possible. Below are the details regarding our shipping policies:
Estimated delivery time: 4-5 business days (4-5 working days) for all shipping methods (Economy Shipping and Standard Shipping), after a 1-3 business day processing time.
- Shipping Locations
We currently offer shipping to the United States. Unfortunately, we do not ship internationally at this time.
2. Processing Time
All orders are processed within 1-3 business days. Orders placed on weekends or holidays will be processed on the next business day. You will receive a tracking number via email once your order has been shipped.
3. Shipping Methods & Delivery Times
We offer the following shipping options:
Economy Shipping: estimated 4-5 business days
Standard Shipping: estimated 4-5 business days
Estimated delivery time: 4-5 working days.
Shipping times may vary depending on your location and availability.
4. Shipping Costs
Shipping costs will be calculated at checkout based on your delivery address and the shipping method selected. For orders over 200$, Standard Shipping is free within the United States.
5. Order Tracking
Once your order is processed and shipped, you will receive a tracking number to follow the status of your shipment. If you have any issues with tracking, please contact our customer support team at orders@advastores.com.
6. Lost or Damaged Packages
We are not responsible for any lost, stolen, or damaged packages during transit. However, if your package is lost or damaged, please contact the carrier directly or get in touch with our support team for assistance at +1 214-785-8972 or via email at orders@advastores.com.
7. Address Errors
Please ensure that the shipping address you provide is correct. We are not responsible for delays or missing packages due to incorrect addresses. If you realize you've made an error in your shipping address, please contact us immediately at +1 214-785-8972 or orders@advastores.com.
8. Customer Support
If you have any questions or concerns regarding shipping, feel free to reach out to our customer service team:
Phone: +1 214-785-8972
Email: orders@advastores.com
Physical Address: 5685 Tiger Lane, Frisco TX 75035, United States